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I arrived back to the UK after attending the UPA 2011 conference in Atlanta last week, where Dan Sorvik and I gave a talk about using social networks for research and design. As part of our presentation, we shared the results of the UX Social Quiz that we ran on Facebook last month.
Social media has the potential to be a hugely useful resource for the user experience (UX) community but so far it has been largely untapped for research and design purposes. It’s time we used it as a tool to engage users in meaningful, collaborative conversations.
Roger’s blog ‘Unsubscribe me’ about unsubscribing from email newsletters reminded me of a good experience I had recently while using Groupon. Tired of having my inbox clogged up with the constant updates from the social deal-of-the-day website, I decided to unsubscribe from their newsletters.
In July this year, I was really pleased to see that Topshop re-launched their website. The much needed refresh brought a number of great new features to the site, including multiple views of each item, a number of filtering mechanisms and a cleaner, bolder design.
Listening in on other people’s conversations is rude…unless you plan to join the conversation.
I was reminded of this basic social etiquette from the real world when reading this exciting release about Nielsen and Bazaarvoice creating an even more byzantine set of tools for listening in on other people’s business online.
We recently spotted that MoneySupermarket.com has gone through quite a major redesign; they’ve since made additional changes to their quote comparison page.
Audio-sharing website HuffDuffer has been trialing the use of a new style of registration form that uses a narrative-based format rather than a typical form layout.
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