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Welcome to Foolproof's user experience blog about UCD, experience design, user research and all things digital
You may have already seen us out and about this year at various events since the merger of Foolproof and Flow. However, if you missed us, there are plenty more events you can find us at.
As all UX consultants should be aware, the quality of insight from your research is partly reliant on recruiting the right people to do that research with.
But this can sometimes be difficult; we’ve certainly had our fair share of weird and wacky recruits and we’ve fulfilled them all.
We’re delighted to see that UX Hong Kong is lining up its second conference in February 2012.
Consumer champions Which? have published their research on online bank security which amplifies some of the issues highlighted in Roger Smithers’ blog of last week on Two Factor Authentication.
We recently conducted user research in Paris and Berlin, where we used interpreters to translate questions and answers between respondents and ourselves. Here’re my reflections on my experience of working with translators.
I’ve engaged in conversations with numerous retail customers to understand what they want, need and expect from the online retail experience, and what the barriers to purchase are.
So, I set myself the challenge of writing my top five functions a retail website needs to perform to satisfy users.
It’s been a busy few months for the combined Foolproof and Flow business and this month we’ve added to our performance optimisation skill set with the appointment of Blair Keen.
Internet banking security is a hot topic and a primary concern for both the financial industry and consumer alike.
We’ve done a lot of user research recently and found that fears centre around potential loss of funds, the personal intrusion and the inconvenience of having to deal with the problem.
Original post by former Foolproofer Dan Sorvik.
So, I jumped on board the Google+ train. I filled out my profile, added some people to circles but now what? What can Google+ (G+) offer that other networks (namely Facebook) don’t?
Here’s my interpretation of where G+ currently compares to other social networks in some key categories:
It’s been a busy few weeks here at Foolproof inducting new starters into the company.
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