Foolproof blog

Cookies are technical solutions… but responding to the requirements of the EU E-Privacy Directive is not primarily a technical challenge. If organisations take steps to comply without due attention to the experience, the end users will go elsewhere.

I recently saw Mike Lynch, CEO of the UK software giant Autonomy, speak about his experiences of building his company from four people and a broom cupboard (which had its own part to play in their early successes) to the company that today HP values at $10billion.

He spoke about three ‘catch phrases’ that have become cornerstones to the success of Autonomy, all of which I felt had messages for anyone in business today.

Comic strips are not new to user research; in fact we’ve been using them for some time to illustrate personas and user journeys. But have you considered using them as a way of introducing respondents to research before the interview?

If you’re interested in getting a job in user experience (UX), what should you do to make a great first impression? I spoke to Leslie Fountain, Experience Design Director, and Karen Varnavas, HR Co-ordinator, to find out what you should think about when putting together your CV, covering letter and portfolio.

On Friday, we made our annual trip to Brighton for the dConstruct conference, this year billed as exploring “how designers can bridge the gap between the physical and digital world”. It sold out in only seven hours and yes, you should join the scrum too if you’re looking for commentary from old and new voices on the future, but not if you’re looking for practical tips to take away.

You may have already seen us out and about this year at various events since the merger of Foolproof and Flow. However, if you missed us, there are plenty more events you can find us at.
 

As all UX consultants should be aware, the quality of insight from your research is partly reliant on recruiting the right people to do that research with.

But this can sometimes be difficult; we’ve certainly had our fair share of weird and wacky recruits and we’ve fulfilled them all.

We’re delighted to see that UX Hong Kong is lining up its second conference in February 2012.

Consumer champions Which? have published their research on online bank security which amplifies some of the issues highlighted in Roger Smithers’ blog of last week on Two Factor Authentication.

We recently conducted user research in Paris and Berlin, where we used interpreters to translate questions and answers between respondents and ourselves. Here’re my reflections on my experience of working with translators.