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Elsa Plumley

Principal Consultant
Elsa Plumley

My background in psychology and marketing has given me both a commercial and a consumer perspective of the online shopping environment. I was delighted when I started working at Foolproof in 2007 as our design philosophy here balances the needs of both users and businesses in a way that I felt was lacking in previous places that I had worked.

During my time at Foolproof I have managed a number of large scale, user-centred design projects; acting as a user champion at every stage of the process. My work at Foolproof gives me an opportunity to indulge my profound curiosity in what makes people tick (and more importantly buy).

I was born in Belgium (to an English father and Czech mother) so learnt to speak French at the same time as English. Being a native French speaker has given me the opportunity to manage and conduct a number of international studies for Foolproof.

My great passion outside of work is travelling. I’m currently planning a trip to Australia and when I return I will start planning how to conquer the only continent I haven’t yet visited – Antarctica.

Elsa's recent blogs
05/07/11 Is social research part of your UX toolkit? read blog
10/06/11 Take part in our UX Social Quiz read blog
12/01/11 You are unsubscribed read blog
30/11/10 Topshop or ASOS? read blog
My bookshelf

The Decisive Moment by Jonah Lehrer

How the brain makes up its mind - Jonah Lehrer more
My Book

The Social Animal by David Brooks

Fascinating look at how the subconscious mind influences decision making in all walks of life more
My Book
Inspiring me

Africa!

Africans are buying mobile phones at a world record rate, you can even get signal in the Masai Mara (unlike some parts of Cornwall)
My Inspiration

Google Wallet

Tried it out in the USA last year and can't wait for it to reach our shores in the UK this year!
My Inspiration
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