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Flow is now part of Foolproof, who provide a wide range of user research and experience design services.
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For me, joining Foolproof as a user experience consultant is a bit like finding a wardrobe in my parent’s house through which some magical user-centred Narnia unfolds. I’m a Norwich boy and I’m a user experience professional. I often sat on the freelance train between Norwich and London wondering if such a wardrobe might exist.
Earlier careers included a lifetime in a record shop where everything was arranged by first names, before I completed a BSc in Computing and Usability Engineering in Manchester.
Since then I have built up over 10 years' experience in user experience design, web globalisation and client relations, with a focus on analysing key customer journeys, developing visual frameworks and end-to-end flows, to support unique customer experiences.
I’ve recorded 11 albums and I like taking pictures of car parks. I live in Norwich, and I’m married with 3 children. In my spare time I peer out of my home office window, as hyperactive students kick the wing mirror off my Vauxhall Zafira on the way back from Mercy or Optic.
Undercover UX Design
Brand Identity for Television
Edinburgh
Sony Walkman
