Accessibility

We provide advice about inclusive design and accessibility as a part of all the services we offer. We think it's an essential ingredient of a successful user experience.
 

If you need a deeper focus on accessibility we offer these services:
 

Website accessibility audits

An expert review of the accessibility of your digital experience on two levels:

• The technical level: We make sure that the technical implementation (such as HTML, PDF, Flash, Javascript etc) conforms to relevant standards and is appropriate for use by assistive technologies. Typically, we will audit for conformance to W3C WAI guidelines or help our clients achieve RNIB Surf Right accreditation.
• The human level: Not all accessibility issues with a website are caused by the underlying technical implementation. Use of images, colours, layout and vocabulary can all have an effect on a site's accessibility. Our design experience and working with people with disabilities lets us identify accessibility issues that can't be spotted just by looking at technical implementation.

Output from the audit process is a detailed report with checklists, code snippets, and suggestions for improvement.
 

Accessibility testing

Auditing alone is not always enough to make a site truly accessible. We can recruit users with different disabilities (such as cognitive, visual, hearing and dexterity impairments). We work with them in the lab or in their own homes, trying out tasks and letting them explore the interface. This approach gives you real insight into how the product works for people with disabilities.

Our research report can include video clips from the testing which can be very useful in raising understanding of accessibility issues across your design team and beyond.

To find out more about our accessibility services, get in touch.