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User experience toolkit

Expert review

Benefit from the expertise we’ve gained creating and testing thousands of digital experiences.

Conducting an expert review

Expert reviews are a low-cost and flexible way to evaluate user experience. They are also a great way of bringing the expertise of our team to bear on your design challenge.

Reviews can be conducted at any stage in a design project: ideal when development timescales or budgets are tight.
 

There are two main ‘flavours’ of expert review:

  • Cognitive walkthrough: This is a task-based evaluation of the experience. It usually draws on user personas and involves creating tasks or scenarios which an expert reviewer can then walk through to identify problems - or opportunities - in your digital design.
  • Heuristic evaluation: this is a holistic approach to evaluating an entire product or system. An expert reviewer evaluates user experience against a set of design principles (or heuristics).

 

Whichever approach you use, the operative word here is ‘expert’.

Using Foolproof for expert reviews means you get access to some of the very best minds in user experience.

We have the rigour to spot issues that others will not; we also have the experience to filter and focus our reporting into actionable advice which will really make a difference to the success of your design.

If you think an expert review is the right place to start, contact us today.

 

Case study

Freemans website redesign

We followed a user-centred design approach to create a best in class ecommerce website more

TEMP Promo O2
Case study

Lloyds International Retail Banking

The design and development of the Lloyds International site has exceeded targets more

TEMP Promo O2
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