At Foolproof we don’t just create great experiences for our clients’ customers. We believe in working as a team to create great experiences for all our customers, partners and collaborators.
This begins from the moment they make contact with us, whether that’s the postman delivering our mail, research participants, future employees, clients, or other Foolproofers who enjoy our working spaces every day.
Wanted: 5* service
This role is part of the Front of House team. They are responsible for the smooth, efficient and professional running and maintenance of reception, meeting rooms and common areas.
Our working space is dynamic - people move between desk work, meetings, design and research, social time, etc. Keeping up with the demands placed on this ever-shifting environment is a key part of this role and requires a person who’s a stickler for the finer details.
This role would suit someone who is passionate about providing great service; you make it your responsibility to see to it that those you interact are well taken care of while ensuring they have a great experience of Foolproof.
You will play an important role in our visitor’s experience including greeting them in reception and providing refreshments as required.
In addition to manning our reception area and switchboard you will spend time walking through the studio, meeting rooms, and utility areas to make sure that they are tidy, stocked and ready for the next person.
Other duties will include providing support for company and team events, stock replenishment (stationery, fridges, kitchen etc.), providing travel and accommodation booking support, petty cash distribution and reconciliation, plus other ad hoc desk duties.
We all muck in here at Foolproof so you need to be willing to pick up a variety of different jobs, and perform them all with a big smile.
Foolproof is a busy, bustling place so you’ll need to be an able communicator whose comfortable working with a variety of different people. As an observant person you’ll be able to spot when something needs doing and use your initiative to make sure it gets done.
Previous experience in a hospitality role would beneficial as you’ll understand the service environment and attention to detail needed.
We pay well and we are generous with bonuses and other rewards for high-performers.
On top of that, like any company which is serious about keeping and developing talented people, we have excellent benefits like profit share, 25 days’ holiday (which increases to 30 with long service awards), matched contribution pension scheme, death in service cover, private medical cover and personal training budgets.
The social side of Foolproof is legendary. We spend a lot of time and money making sure that people have the opportunity to get to know and trust each other. We also commit time and energy to sharing knowledge and expertise: every day you will have the chance to learn new stuff from a large group of smart, talented people.
How to apply
Please send a copy of your CV along with a covering note to HR Coordinator: email@example.com