Harumi Kita

Account Manager

As an Account Manager at Foolproof, my job is to build and maintain relationships with our clients, whilst ensuring that the end product we create meets their objectives and needs.

My day-to-day activities vary depending on the stage and type of projects I’m involved in. Whether I’m taking a client brief, mobilising and running live projects, attending client meetings, writing proposals or preparing for a pitch, I love that at Foolproof no one day is the same!

One of the things I particularly enjoy about my role is having the opportunity to work collaboratively with the design, strategy and delivery teams as well as external stakeholders and clients. I think every project workshop and meeting provides me with new ways to approach problems. 

My relationship with the world of design has gone through various stages. Initially, I obtained a BA in Industrial Design from the Javeriana University in Bogotá, Colombia. After graduating I started working for a high-end furniture company where I learnt the technicalities of designing and producing tangible products whilst also getting the chance to get involved in the actual management of design projects.

This experience made me realise that I needed to broaden my perspective of design as a discipline, as a result I moved to the Netherlands to do a MSc in Strategic Product Design at Delft University of Technology. It was during these two years that I first heard about user experience and interaction design and its essential role in the creation of better products and services. 

Before Foolproof I worked for five years as a project and account manager within the creative sector in London. This gave me the chance to get involved in cross-sector brand and design strategy projects.

Foolproof has provided me with the opportunity I was yearning for: I now get to work on product-based projects with customers at their heart.

Being of a mixed background and having lived in four different countries has made me an open-minded person who loves traveling around the world and learning about different cultures and languages.

In my spare time, I enjoy exploring London, finding new food spots and going to the cinema. Music and art have always been a vital part of my life. I’m a keen concert-goer and I try to go to as many arts exhibitions as possible. I also love doing yoga or going to dance classes when I can!

Harumi Kita, Account Manager
“Foolproof has provided me with the opportunity I was yearning for: I now get to work on product-based projects with customers at their heart.”

Client services

Based in the UK