Business articles
Here's everything we've ever written on the topic of Business.
Why consistent investment in customers matters to financial services
A report on financial services trends exploring AI, CX and what makes great service.
Do motorists dream of electric vehicles?
Here we look at the changes on the horizon for the automobile industry as the age of electric vehicles dawns.
Improving education and training in rural India
Our research and findings on this important subject.
What does the FCA’s Consumer Duty mean for the design of digital products?
Guidance on how to navigate the new rules from the UK Financial Conduct Authority on Customer Duty.
3 ways to enable individual growth in your digital team
Our relationship with cars is changing
More of us prefer to hire cars as and when we need them vs owning them outright.
An ode to working from home
Varied reflections on a solitary 18 months.
Enabling banking customers to make more of their money online
In this report we discuss our recent research into online money management.
Digital banking for all
A greater number of older people are beginning to bank online. Pete looks into the role of banks, and how they can best support this shift.
Online gifting: designing for seamless returns
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Contact Rob Hall, Head of Marketing on marketing@foolproof.co.uk.