Business articles

Here's everything we've ever written on the topic of Business.

Online gifting: designing for seamless returns
ReturnsLinkedIn+Twitter
Business

Online gifting: designing for seamless returns

By Charlotte Leedham

Facilitating returns isn’t easy, but with the right technologies and strategic vision, you can support customers and improve retention.

43% of UK shoppers forced to expend unnecessary effort this Christmas
Three presents with string as bar charts
Business

43% of UK shoppers forced to expend unnecessary effort this Christmas

By Rob Hall

Unwrapping the digital gifting experience.

Reaching underserved financial services customers in Asia
An illustration of an open wallet made from smart phones to depict internet baking
Business

Reaching underserved financial services customers in Asia

By Carol Ong and Shuying Yao

Carol and Shuying explore the state of digital banking in Vietnam, Indonesia and beyond.

Tips on designing ecosystems: don’t get beaten to the punch
An illustration of planets showing a connection between ecosystems
Business

Tips on designing ecosystems: don’t get beaten to the punch

By David Rogerson

In our experience, ecosystems are essential to both the immediate and long-term success of businesses today.

Where do we go now? Innovation in a post Covid-19 landscape
Innovation post Covid Tw
Business

Where do we go now? Innovation in a post Covid-19 landscape

By David Rogerson

From the CXO Roundtable
An image of Tim Loo talking on Zoom
Business

From the CXO Roundtable

By Tim Loo

We spoke to 15 top CxOs and found that accelerating digital is firmly on the agenda.

The missing ingredient in loyalty; behaviour
An illustration of three scrolls with a search bar on them
Business

The missing ingredient in loyalty; behaviour

By David Rogerson

Here’s how to move the loyalty needle for your customers during unprecedented times.

What will change in 2020?
An illustration of planet earth reverting to a wireframe
Business

What will change in 2020?

By Rob Hall

Rob casts predictions on the changing face of e-commerce, customer experience, user interfaces and more.

50 tips for remote working
An illustration of an online meeting
Business

50 tips for remote working

By Charlotte Leedham

Some words of wisdom for those amidst the remote working transition.

Stash your cash
An illustration of pound sign footprints on a running track
Business

Stash your cash

By Magda Lechowicz

Get in touch

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Contact Rob Hall, Head of Marketing on marketing@foolproof.co.uk.