As an Office Assistant, I belong to the Front of House team - who meet and greet visitors and our lovely Foolproofers through the door. My primary duties include: answering the phones, assisting employees and ensuring the office remains clean and tidy.
As well as this, I also spend half of my week at the newly opened Insight Lab. The Insight Lab is a special research facility that is used by one of our many clients to facilitate their research needs; my role here is to greet everyone that uses the space, maintain the area and ensure the technology we use is working properly.
I came to Foolproof with a degree in Photography from Nottingham Trent University and 5 years’ experience in retail and hospitality. After university, I spent a year working for a concert ticket company where I dealt with customer queries, both over the phone and via email. From my various jobs, I’ve mainly gained skills in communication and organisation, attributes which have already started to nurture and improve since joining Foolproof.
My biggest passion in life is music, you’ll often find me in the crowd at a gig, walking around with headphones on or prowling record shops/the internet for more vinyl to add to my growing collection. Aside from this, I also enjoy spending time with my friends and family, going to art/photography exhibitions, watching films and exploring new places.